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Med-Pay, Inc. is excited to announce a new member website.

Create Account

Important: You will be required to create a new account even if you have previously obtained a Login and Password. Each covered individual over the age of 18 will need to create their own account. Accounts can be linked with other covered individuals with permission from the account holder.

This site has many new features for members. You will be able to view and reprint your explanation of benefits (EOBs), view your claim history, see detailed information related to your claims, view deductible and coinsurance accumulators, and contact Med-Pay Customer Service. There is also a claims summary CSV file download available. Additional features will be added over the coming months, including the ability to request and view your ID card.

If you have any questions, please contact us at 417-886-6886 or 1-800-777-9087.

Med-Pay Benefit Portal Login

Med-Pay Direct: 800.777.9087

We're here to answer your questions.
1.800.777.9087

Contact Us

By Phone: 800.777.9087 or 417.886.6886
By Fax: 417.890.0741

 

Use the form below to send Secured Email and Attachments

Please be sure to provide the following information:

  1. Your Name (First and Last)
  2. Patient Name (First and Last)
  3. Patient Date of Birth
  4. Employee SSN or Cardholder ID
  5. Employer/Group Name
  6. Provider Name
  7. Your phone number

If any of the above information is not provided, we may be unable to respond to your inquiry.